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Return Policy

Refund Policy

Exchange Policy

Return Policy: Non-Refundable

We make sure that all products and services are in top condition before we release is to our clients. All our items are non-refundable with exceptions to special cases but that would need a management approval.

Cancellation of Orders

Cancellation of Orders are allowed except for Pre-Order Items that requires a downpayment. You can cancel your order (regular stock items) until only before shipping or before payment of regularly stock items.

Item Exchange

We do not allow item exchange.

Factory Defects

Each unit is given a 7-day replacement period for any factory defects. Warranty is void. Warranty is void once item/s is/are damage due to misuse, negligence, act of God, water and other fortuitous events.

Warranty Policy

Some units have 3-months to 1-year warranty on its electrical parts (motor, battery, controller). Warranty is void once item/s is/are damage due to misuse, negligence, act of God, water and other fortuitous events.

Free After-Sales Service Coverage

Some units have 1 year to 2 years of Free After Sales Service which covers only labor. Parts needed for repair for units deemed not qualified for a warranty will have a cost shouldered by the client.
VSC Building, 2313 Taft Avenue, corner Castro,
Malate, Manila, 1004 Metro Manila
hello@dynatronz.com
Main Contact Hotline +63 956 986 8014
Open 8am-9pm Daily

Free shipping for Metro Manila

Enjoy free same-day delivery shipping in Metro Manila when you order any unit today!

 

2-Year Warranty & Guarantee

Get 7 days parts replacement in case of factory defects, 1-year warranty for mainboard, battery, and motor PLUS 1-year after sales service for all parts!

 

365 Days/ Year Reliable Service

Our showroom and service center is open daily! We attend to any trouble you might find on the way concerning your vehicle.